1. Introduction
Welcome to Momo Haitian 1804 (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what data we collect, how we use it, how we share it, your rights, and how you can contact us.
2. Information We Collect
We may collect the following types of information:
- Personal Data: Name, email address, phone number, shipping address, billing address, payment information (collected by secure payment processors), user account password (hashed), order history.
- Usage Data & Log Data: IP address, browser type, device identifiers, pages visited on our site, time and date of visits, referral source.
- Cookies & Tracking: We use cookies and similar tracking technologies to gather information about your browsing activities, remember your preferences, and improve
3. How We Use Your Information
We use your data for the following purposes:
- To process and fulfil your orders (including shipping, payment processing, order confirmation).
- To provide customer support and respond to your inquiries.
- To communicate with you about updates, promotions, new products, and offers (only if you opted-in).
- To improve our website, products, and services by analysing usage and feedback.
- To comply with legal obligations and protect our rights, property or safety.
4. How We Share Your Information
We may share your personal data with:
- Third-party service providers (payment processors, shipping carriers, email service providers) who perform services on our behalf and are obligated to protect your data.
- Legal or regulatory authorities if required by law or to respond to valid legal requests.
- In connection with a merger, acquisition, sale of assets or financing in such events your data may be transferred, but you will be notified via email and/or prominent notice on our site before the change becomes effective.
5. International & Cross-Border Transfers
If you are accessing our site from outside the United States, please note your data may be processed and stored in the U.S. by our service providers, thereby subjecting it to U.S. laws. By using our site, you consent to such transfer.
6. Data Retention
We retain your personal data only for as long as needed for the purposes outlined above, including to comply with legal, tax, or accounting requirements. When no longer needed, we will securely delete or anonymize your data.
7. Your Rights
Depending on your jurisdiction, you may have rights including:
- The right to access or receive a copy of your personal data.
- The right to correct inaccurate or incomplete data.
- The right to request deletion of your data — subject to legal and contract obligations.
- The right to withdraw consent (where we rely on consent).
- The right to object to processing or request restriction of processing. To exercise any of these rights, please contact us (see Section 10). We will respond within a reasonable timeframe.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure we cannot guarantee absolute security.
9. Cookies & Tracking Technologies
We use cookies and similar technologies for essential site functionality (e.g., shopping cart operations), analytics (to measure site usage), and optionally for marketing (to deliver relevant offers to you). You can set your browser to refuse cookies, but that may affect your ability to use our site fully.
